How DoctorBay Works

Finding the right specialist made simple

For Patients

1
🔍

Search for a Specialist

Use the search bar on the DoctorBay homepage to find a specialist by name, specialty (e.g. cardiologist, dermatologist), suburb, or postcode. You can also browse by specialty using the specialty grid. Refine your results by state, suburb, or claim status.

2
📋

View the Doctor's Profile

Click on any specialist to view their full profile — including their qualifications, practice locations, languages spoken, special clinical interests, and verified patient reviews. Profiles with a 'Verified Practice' badge have been claimed and confirmed by the doctor themselves.

3

Read Verified Reviews

Browse patient reviews rated across five key categories: Bedside Manner, Knowledge & Expertise, Communication, Wait Time, and Staff Friendliness. Every review shown has been verified by our team to ensure it comes from a genuine patient.

4
📞

Contact the Practice

Once you have chosen your specialist, call their practice directly using the phone number shown on their profile. Connect directly to a GP for a referral letter to book a specialist appointment under Medicare. DoctorBay connects you with the right information.

5
✍️

Leave a Review

After your appointment, share your experience to help other patients. Click 'Write a Review' on any specialist's profile. You'll be asked to rate across five categories and provide a brief written review. We'll verify your review before publishing it.

For Doctors

1
🏥

Your Profile is Already Listed

If you are a registered specialist in Australia, you are likely already listed on DoctorBay based on publicly available AHPRA data. Search for your name to find your existing profile.

2

Claim Your Profile

Click 'Claim Your Profile' on your listing or visit the Claim page. Submit your details and a verification method (AHPRA number, practice email, etc.). Our admin team reviews all claims within 1–3 business days.

3
⚙️

Manage Your Information

Once approved, log in to your Doctor Portal to update your biography, practice locations, phone numbers, languages spoken, qualifications, and special interests. You can also add a profile photo.

4
💬

Respond to Reviews

Engage professionally with patient reviews directly from your portal. Responding to reviews — both positive and constructive — helps build trust with prospective patients.

5
📲

Share Your QR Code

Every doctor receives a personalised QR code. Download and print it on your appointment cards or website to share your details with patients.

Medical Advice Disclaimer

DoctorBay is a directory and review platform. We do not provide medical advice. In an emergency, call 000.